Privacy Policy

Seller Sage (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you interact with our website and services, how we use it, and the choices you have. If anything here is unclear, email us at hello@sellersage.com.

1. Information we collect

Information you provide: When you submit an audit request, contact form, or email us directly, we collect the information you share, typically your name, email address, brand or company name, Amazon revenue range, and a description of your challenge.

Information collected automatically: When you visit our website, we may collect standard technical information including your IP address, browser type, device type, referring URL, pages visited, and time spent on pages. This is typically collected through cookies and analytics tools (see Section 4 below).

Client account data: When you engage Seller Sage as an Amazon agency, you grant us access (through Amazon Seller Central or Vendor Central permissions) to your account data for purposes of providing contracted services. We do not collect or store more of this data than necessary for service delivery.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and deliver requested audits
• Provide and improve the services you’ve engaged us for
• Communicate about your account, service updates, and strategic recommendations
• Send occasional educational content (you can unsubscribe anytime)
• Analyze website traffic and improve the user experience
• Comply with legal obligations and protect our business

3. How we share information

We do not sell your personal information. We share information only in these limited circumstances:

• Service providers: Trusted third parties that help us operate our business (e.g. email providers, hosting, analytics, form processors). These providers are bound by confidentiality agreements.
• With your consent: When you ask us to share information (e.g. in a client case study).
• Legal compliance: When required by law, court order, or to protect our rights and safety.
• Business transfers: If Seller Sage is involved in a merger, acquisition, or sale of assets, information may transfer to the new entity.

4. Cookies and analytics

We use cookies and similar tracking technologies to understand how visitors use our site and to improve it. This may include essential cookies (required for the site to function) and analytics cookies (e.g. Google Analytics) that help us measure traffic and engagement.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Data retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we take reasonable steps to delete or anonymize it.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications (use the unsubscribe link in any email)
• Object to or restrict certain processing activities
• Data portability, receive a copy of your information in a structured format

California residents (CCPA): You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information (we do not sell personal information).

EU/UK residents (GDPR): We process your data on the basis of legitimate interests, contract performance, or consent where applicable. You may contact us or your local data protection authority with any concerns.

To exercise any of these rights, email hello@sellersage.com. We’ll respond within 30 days.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No system is 100% secure, but we work to maintain the confidentiality and integrity of the data you entrust to us.

8. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we’ll delete it.

9. Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date at the top. Material changes will be communicated by email or a prominent notice on the site.

10. Governing law

This Privacy Policy is governed by the laws of the State of Washington, United States, without regard to conflict-of-law principles. Any disputes relating to this Policy shall be brought exclusively in the state or federal courts located in King County, Washington.

11. Contact us

Questions about this policy or your data? Reach out to hello@sellersage.com.